Shipping Policy

Thank you for shopping with Premier Outfitters! We carefully process and package each order to ensure your merchandise arrives safely.

Order Processing

Orders are typically processed within 2 business days, excluding weekends and holidays.

Orders placed after business hours, on weekends, or on holidays will begin processing on the next business day.

You will receive an order confirmation by email after placing your order. Once your order ships, you will receive a shipping confirmation containing tracking information.

Shipping Rates and Delivery

Shipping rates and available delivery options are calculated and displayed at checkout based on the order and delivery address.

Delivery estimates shown at checkout begin after the order has been processed. These estimates are provided by the shipping carrier and are not guaranteed.

Premier Outfitters currently ships to addresses within the United States.

Shipping Addresses

Orders can only be shipped to the address provided with the original order. Shipping addresses cannot be changed after an order has been placed.

Customers are responsible for reviewing and confirming that their shipping information is complete and accurate before submitting an order.

If you entered an incorrect shipping address, please contact us as soon as possible at orders@mymollys.com. If the order has not entered processing or shipped, we will be happy to cancel it so you can place a new order using the correct address.

Once an order has entered processing or shipped, it cannot be canceled or redirected to a different address.

Shipping Delays

Carrier delays, severe weather, holidays, and other circumstances outside our control may affect delivery times.

If we are unable to ship your order within the expected two-business-day processing timeframe, we will contact you with an updated shipping estimate and available options.

Tracking Your Order

Once your order ships, tracking information will be sent to the email address provided at checkout.

Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation.

Lost, Damaged, or Missing Packages

Please inspect your order as soon as it arrives.

If your package arrives damaged or items are missing, contact us promptly at orders@mymollys.com. Include your order number, a description of the issue, and photographs of the package and merchandise when applicable.

If tracking shows that a package was delivered but you cannot locate it, please:

• Check around the delivery location

• Ask other members of your household

• Check with nearby neighbors when appropriate

• Contact the shipping carrier

You may also contact us so we can help determine the appropriate next steps.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

We will be happy to cancel an order that has not yet entered processing or shipped. Orders that have already entered processing or shipped cannot be canceled.

After an eligible order is canceled, you may place a new order using the correct shipping address or updated order information.

Questions

For questions about an order or shipment, please contact:

orders@mymollys.com

Please include your order number so we can assist you as quickly as possible.